Company Name

    How many employees in your company:

    How likely are you to recommend our services to another company?:

    Please rate your overall satisfaction with, Live Consulting:

    I feel as though, Live Consulting values me as a client:

    Compared to our competitors, is our service quality better, worse, or about the same?:

    How satisfied are you with the sales quotes you have received?:

    How would you rate the speed at which you received a sales quote?

    How important is price to you when choosing this type of company?

    How satisfied have you been with the overall sales process?

    How professional do you feel our company is?

    Live Consulting understands the service needs of my organization

    Overall, how satisfied are you with the amount of contact between your organization and Live Consulting's customer service/management?

    Overall, how responsive have we been to your questions or concerns about our services?

    If you could give your engineer/technician a nickname, what would it be?

    How eager to help were the engineers/technicians at our company?

    How clearly do our engineers and technicians communicate with you?

    How helpful are our engineers and technicians?

    Was your experience with our engineers/technicians with our company better than you expected?

    About how long would you say it takes you to get a problem solved?

    About how many times did you have to contact our engineers/technicians before the problem was corrected?

    Generally, are you satisfied with the engineers/technicians at our company?

    Based on your experience with, Live Consulting, how likely are you to re-new your contract?

    If you feel at all dissatisfied with our services, please let us know.

    What changes would you suggest to improve the way our company does business with you?

    What changes would you suggest to improve our sales process?

    What do you like most about the way our company does business?

    If you would like to share any additional comments or experiences about, Live Consulting, please let us know.

    Lastly, if you could think of a mascot for, Live Consulting, what would it be?