What is personal information?
Personal information is information that is personally identifiable to you like your name, address, email address, telephone number, social security number, personal financial information and any other information that is not otherwise publicly available.
What personal information does MLG collect?
MLG collects personal information when a customer registers with MLG online or when a customer uses any MLG services. MLG collects only the information that is necessary in order to provide prompt, efficient and quality services to our customers or information that is required by law and regulation. MLG maintains strict security procedures to protect the information collected and maintained. We will collect nonpublic personal information about you from information provided by you or someone acting on your behalf, from applications or other forms, information from past transactions with us, our affiliates or others, and from outside sources such as credit reporting agencies, NMLS and other third party resources in certain circumstances.
What does MLG do with personal information?
MLG needs to share customer personal information to run our everyday business. However, we provide nonpublic personal information to third parties only to the extent necessary to complete the services requested by our customers, keep our customers fully informed as to any services and to maintain our professional relationship with our customers. Any information that must be provided to third parties is limited only to the information necessary for that certain third party to assist in performing the services requested by customer. MLG may also disclose personal information in the following instances: to comply with federal, state or local laws, rules and other applicable legal requirements; to comply with a civil, criminal, or regulatory investigation, or subpoena or summons by federal, state or local authorities; or to respond to judicial process or government or self-regulatory authorities having jurisdiction over our customer or us for examination, compliance or other purposes as authorized by law.
Under no circumstance will MLG rent, sell or share personal information about customer or customer’s business to any person or non-affiliated business that is not necessary in order to provide the services required.
Who does this policy apply to?
This policy does not apply to the practices of companies or agencies or any third party that MLG does not own or control, or to people that MLG does not employ or manage.
How does MLG keep this information private?
MLG limits access to personal information about our customers to employees who we believe reasonably need to come into contact with that information to provide products and services to our clients or in order to do their job. MLG has physical, electronic, and procedural safeguards to protect personal information about our customers.
MLG may update this policy. MLG will notify customers of any significant changes in the way we treat personal information by sending a notice to the primary contact for each customer or by placing a prominent notice on our site.
What if a customer has questions or suggestions?
If you have questions, suggestions or with to make a complaint you can contact us at INFO@MYMORTGAGELICENSE.COM or Privacy Office, Mortgage Licensing Group, 145 Vallecitos Del Oro, San Marcos, California 92069.